Frequently Asked Questions
Everything you need to know about your Sihoo experience
How long does shipping take for Sihoo furniture?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy for ergonomic chairs?
We offer a 30-day risk-free trial. If you are not completely satisfied with your comfort, you can return the product in its original packaging for a full refund.
Do Sihoo products come with a warranty?
Yes, all Sihoo ergonomic chairs include a comprehensive 3-year warranty covering mechanical parts and structural integrity to ensure long-term peace of mind.
Is assembly difficult for the office chairs?
Not at all. Each chair comes with a detailed instruction manual and all necessary tools. Most customers complete the assembly process in approximately 15-20 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.
Can I adjust the chair to fit my specific height and weight?
Our chairs are designed with multi-dimensional adjustments, including seat height, lumbar support, headrest, and 3D armrests to accommodate a wide range of body types.